Terms & Conditions

These Terms and Conditions apply to the SMS text messaging program run by Custom Storage. By opting in to text messages, you accept these terms. You must be 18 years of age or older to use this SMS service.

Program Description

We send text messages to people who request a quote or ask about a shed. Non-marketing messages cover replies to your questions, your quote, scheduling, and updates on building and setting up your shed. If you separately opt in to marketing messages, we may also send occasional offers and news about our sheds.

How You Opt In

You opt in when you send the quote form on our website and tick a text message consent box. The boxes are unchecked by default and optional. You can request a quote without agreeing to texts, and agreeing to texts is not a condition of any purchase.

Message Frequency

Message frequency varies. It depends on your quote and build, and on whether you opted in to marketing messages.

Eligibility

You must be 18 years of age or older to use this SMS service.

Message and Data Rates

Message and data rates may apply. Any charges depend on your mobile carrier and plan.

How to Opt Out

You can cancel the SMS service at any time. Text STOP to the number that messages you. After you send STOP, we will reply with one message to confirm that you have been unsubscribed, and you will receive no further messages from us. To join again, opt in the same way you did the first time.

How to Get Help

If you have trouble with the messaging program, reply HELP for help. You can also contact us using the details below.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Read our Privacy Policy.

Message Delivery

We do not guarantee that messages will be delivered without delays or failures. Delays and failures can be caused by things outside our control, such as network problems or device compatibility.

Changes to These Terms

We may change these Terms and Conditions at any time. We will post changes on this page.

Contact Information

For questions about these Terms and Conditions, contact us:

Custom Storage Legal business name TBC, 3907 SW Military Dr, San Antonio, TX 78211. Email [email protected] or call (512) 364-1270.

These Terms were last updated on October 24, 2026.